Shipping & Returns | Manufacture de Lin
Returns & Exchanges
We hope you love what you ordered. But in case you don't — perhaps it's a little too big or the style just isn't you — we'll send you a new size, color, or style, or issue you a refund.
You have 30 days to complete the return process once you receive the item.
Please contact us at manufacturedelin@gmail.com before you ship items you would like to exchange or return. Please state whether you are requesting a return or an exchange, if it is an exchange please include the name/color/size of the item you wish to exchange for.
Please have in mind custom orders could not be returned or exchanged.
Shipping
We are a small family run business, we ship all orders from our tiny home studio in Kyiv typically within 1-2 weeks of being placed.
Canada: 15-20 business days
United States: 7-14 business days
North America: 10-15 business days
Europe: 7-14 business days
Australia, New Zealand and Oceania: 15-25 business days
Asia Pacific: 10-15 business days
Latin America and the Caribbean: 10-15 business days
Customs Duties and Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
